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Web Site Design Based in Helston Cornwall
     

The servers we use are housed in private racks within the London Hosting Centre (LHC). LHC features world class resilient infrastructure, including multiple levels of 24/7 security, stable high-capacity power supplies, fire protection and environmental controls.

The network is fully redundant and has been built using the latest Juniper routing hardware along with Cisco and HP switching equipment. Utilising VRRP (Virtual Router Redundancy Protocol) on our routers and rSTP (Rapid Spanning Tree Protocol) on our switches, which along with duplicating all core infrastructure provides hitless failover in case of a hardware failure to ensure world-class uptimes.

The company who runs our servers take web hosting seriously and understand that  to provide a reliable and stable hosting service, they need to use top quality hardware, the servers were custom built in-house using only components from leading manufactures such as SuperMicro, Intel and Western Digital.

They actively monitor the equipment to ensure our servers run at optimum performance, this is performed by a remote monitoring server which is on a seperate network, monitoring service checks are done every minute of the day, 24/7, in the event of a service outage a member of technical support will be paged to resolve the problem as quickly as possible.


Typical Server Specification
Once your website is live, we ensure that your web site is available and online for at least 99% of the time, this is backed up by using a hardware RAID disk mirroring on our web servers providing data redundancy. In the event of a hard drive failure no data is lost and your site remains online, this prevents hours of potential downtime.
 
- SuperMicro 1U Rackmounted Server
- 2x Dualcore Xeon CPU's
- 6GB RAM
- 2 x SATA HDD (Hot-Swap Drives - RAID1)
- 3Ware Hardware RAID Controller
- 24/7 Server Monitoring

 

Server Software
- CentOS - GD Library
- Apache Web Server - Freetype Support
- PHP4 / PHP5 - Perl
- CURL - FrontPage Extensions
- MySQL 5 - Zend Optimizer
- cPanel/WHM Control Panels - ImageMagick
- Fantastico Deluxe!

Some info on the Data Centre where the servers are located
Facility
:: Location Docklands, London. England.
:: Building structure 9 Storey steel and concrete fabricated building with Granite and glass facade.
:: Facility size 10,606mē
:: Usable data space Multiple areas/rooms: Approx 4,945mē
:: Floor to ceiling clearance 270cm
:: Maximum floor load 500kg/mē
:: Minimum raised floor void 30cm

 

Power
:: Power supply 9 Megawatts
:: Power distribution 230v/415v from UPS output panels to local distribution panels, to final ciruits.
:: UPS system All power protected by multiple redundant static UPS and generator combinations
:: Fuel supply for generators 24,200 litres on-site (15 hours operation at full building load). Service level Agreement with local fule supplier

 

Environmental Control
:: Air conditioning Data room temperature and humidity controlled by 20KW air handlers on redundant chilled water loops.
:: Chilled water generation Central plant with 4 x 1.25 NW screw chiller units (N+1 redundant).


 

Fire Protection
:: Fire detection system Fully addressable In-house zoned fire alarm system
:: Fire suppression system FM200 gas automatic fire suppression system to technical areas, sprinkler system to communal areas.

 

Building Management Systems
:: Building monitoring Central computerised monitoring systems
:: Alarm management All alarms monitored 24x7x365

 

Physical Security
:: Security systems - Patrolling security guards
- CCTV cameras throughout the site
- Zoned access control via key-card
- Intrusion detection